3C-Easy Markham

Last updated: [Jan. 11, 2026]

These Terms and Conditions (“Terms”) apply exclusively to in-store transactions and repair services provided at 3C-Easy Markham’s physical location.
They do not apply to online purchases of components or accessories, which are governed separately.

By proceeding with any in-store purchase or repair service, you (“the customer”) acknowledge that you have read, understood, and agreed to these Terms.

1. Parts Disclaimer

Unless expressly stated in writing, 3C-Easy Markham (“we,” “us,” or “the Company”) does not supply Original Equipment Manufacturer (OEM / OE) replacement parts.
All replacement components used in repairs are aftermarket, third-party, or non-OEM parts.

Any manufacturer or brand names referenced are used solely for identification and compatibility purposes and do not imply OEM origin, endorsement, authorization, or affiliation.

2. Data Backup & Data Loss

You acknowledge and confirm that all personal data has been fully backed up prior to repair.

To the fullest extent permitted by law, 3C-Easy Markham shall not be responsible for any data loss, corruption, or inaccessibility arising from:

• The repair process

• Device condition

• Software issues

• Hardware failure

3. Third-Party Repair Disclosure

You acknowledge that 3C-Easy Markham is an independent, third-party repair provider and is not authorized by device manufacturers.

While we will make reasonable efforts to disclose known risks or limitations prior to repair, returns, refunds, or disputes based solely on general third-party repair disadvantages or customer unfamiliarity will not be accepted, subject to applicable consumer protection laws.

4. Passcode & Access Responsibility

Providing and remembering all passcodes, passwords, or biometric access credentials remains solely your responsibility.

All fees remain payable regardless of repair outcome if access cannot be completed due to missing, incorrect, or forgotten credentials.

5. Water Resistance & Manufacturer Seals

You acknowledge that any repair involving device disassembly may compromise manufacturer water-resistance ratings, seals, or ingress-protection features.

3C-Easy Markham does not guarantee water resistance after any repair, regardless of device rating or prior condition.

6. Pre-Existing Conditions & Hidden Damage

Devices presented for repair may contain pre-existing, latent, or progressive damage, including but not limited to:

• Liquid corrosion

• Board-level failure

• Structural fatigue

3C-Easy Markham shall not be liable for failures caused by such conditions that were not reasonably detectable during initial inspection.

7. Estimates, Diagnostics & Additional Authorization

All estimates are non-binding until repair is completed.

If additional faults or required parts are discovered during repair, we reserve the right to pause service and seek further authorization.
Diagnostic or inspection fees may apply and are non-refundable once work has commenced.

8. Taxes

All sales are subject to Ontario Harmonized Sales Tax (HST) at 13%, as mandated by law.

Tax concerns must be directed to the relevant government authority. The Company has no discretion over statutory tax charges.

9. Part Disposal & Ownership

Unless you notify staff before repair begins that you wish to retain replaced parts, all removed or replaced components become the property of 3C-Easy Markham and may be recycled or disposed of.

10. Abandoned Devices

Devices left unclaimed for thirty (30) days after repair completion or service cancellation may be deemed abandoned and recycled or disposed of, subject to applicable law, to recover storage and handling costs.

11. Children on Premises

For safety reasons, children under the age of 12 must be accompanied by an adult at all times.

We reserve the right to request removal of any child whose conduct disrupts operations or customer safety.

12. Right to Refuse Service

We reserve the right to refuse or discontinue service at our discretion, including but not limited to:

• Safety concerns

• Abusive or threatening behavior

• Suspected fraud

• Non-compliance with store policies

13. Warranty Claims

All warranty claims are governed exclusively by the Company’s:

• Cellphone Repair Warranty Policy

• Accessories Warranty Policy

Warranty determinations are made based on inspection and testing, and the Company’s decision shall be final subject to applicable consumer protection laws.

14. Limitation of Liability

To the maximum extent permitted by law, 3C-Easy Markham shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

• Loss of use

• Loss of data

• Loss of business

arising from any repair or service.

15. Consumer Rights Notice (Ontario)

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any rights or remedies that cannot be waived under the Ontario Consumer Protection Act, 2002, or other applicable consumer protection legislation.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Acceptance

By proceeding with any in-store purchase or repair service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any portion of the above, please refrain from using our services and consider an alternative service provider.