Everything You Need to Know About 3C-Easy Markham Comprehensive Cellphone Repair Warranty

Replacing Ver. 1.0 on Aug. 23rd, 2024. 

For accessories warranty (2.0), click here.

Important Notice: Warranty Disclaimer

Please note that the warranty provided by 3C-Easy Markham is NOT insurance. 3C-Easy Markham is NOT responsible for, nor liable for, any damages or consequences resulting from your actions.

1. Warranty Overview

At 3C-Easy Markham, we are dedicated to providing top-tier cellphone repair services and ensuring our customers are fully satisfied with the results. To demonstrate our commitment to quality, we offer a comprehensive warranty on all repairs performed by our technicians. This warranty covers both the parts we install and the workmanship involved in the repair process, ensuring your device continues to function as expected after it leaves our care.

2. Warranty Coverage

This warranty applies to all cellphone repairs performed by 3C-Easy Markham and provides coverage under the following conditions:

2.1 Parts Warranty

• Coverage Duration:We provide a warranty on all replacement parts used during the repair for a period up to 180 days, depending on the repair, from the date the repair is completed.
• Scope of Coverage:The parts warranty covers any defects in the material or craftsmanship of the replacement parts. If a part fails due to a defect during the warranty period, we will replace it at no additional cost to the customer.
• Eligible Parts:This warranty includes, but is not limited to, the following replacement parts:
  • Screens (LCD, OLED)
  • Batteries
  • Charging ports
  • Cameras
  • Buttons and switches (e.g., home button, volume buttons)
  • Speakers and microphones

2.2 Workmanship Warranty

• Coverage Duration:Our workmanship warranty is valid for up to 90 days from the date of the repair.
• Scope of Coverage:The workmanship warranty covers any errors or faults in the repair process that lead to the recurrence of the original issue. If the same problem occurs due to a mistake in our repair work, we will correct the issue free of charge.
• Additional Services:If the workmanship error causes additional damage to the device, we will repair those damages at no cost.

3. Warranty Exclusions

While we strive to provide comprehensive coverage, certain situations and conditions are not covered under this warranty:

3.1 Physical and Accidental Damage

• This warranty does not cover any physical damage sustained by the device after the repair, including but not limited to:
  • Cracks or shattering of the screen
  • Dents or bends in the frame
  • Liquid or water damage
  • Damage from drops, impacts, or external pressure
• Exclusion Reasoning:Physical damage is often due to factors beyond our control and cannot be attributed to the quality of parts or workmanship provided during the repair.

3.2 Unauthorized Repairs or Modifications

• Any repair, modification, or disassembly of the device by a third party or the customer will void this warranty. This includes:
  • Opening the device to inspect or modify internal components
  • Attempting to replace or repair parts after our service
• Exclusion Reasoning:Unauthorized repairs or modifications can compromise the integrity of our repairs and may introduce new issues not covered by our warranty.

3.3 Software and Firmware Issues

• The warranty does not cover issues related to the device's software or firmware, including but not limited to:
  • Operating system malfunctions
  • Software bugs or crashes
  • Incompatibility with apps or updates
  • Data corruption or loss
• Exclusion Reasoning:Software issues are typically unrelated to hardware repairs and can often be resolved through software troubleshooting or updates.

3.4 Wear and Tear

• The warranty does not cover normal wear and tear, such as:
  • Battery degradation over time
  • Minor scratches or scuffs
  • Gradual decline in device performance due to age
• Exclusion Reasoning:Normal wear and tear are expected with device usage and do not constitute defects in parts or workmanship.

4. Warranty Claim Process

To file a warranty claim with 3C-Easy Markham, please follow the steps outlined below:

4.1 Initial Contact

• Contact our customer service team at +1 647-482-3239 or 3ceasymarkham@gmail.comto report the issue. Please provide the following information:
  • A detailed description of the problem
  • Your original repair receipt or proof of service
  • The date the repair was completed

4.2 Device Assessment

• Bring the device to our store. Our technicians will perform an initial assessment to determine if the issue falls under the warranty coverage.
• Assessment Timeline:We aim to complete the assessment within 60 minutes of receiving the device.

4.3 Warranty Determination

• If the issue is covered by our warranty, we will:
  • Replace the defective part(s) at no cost
  • Correct any workmanship-related issues free of charge
• If the issue is not covered, we will:
  • Provide a detailed explanation of why it is not covered
  • Offer a repair estimate for fixing the issue outside of the warranty

4.4 Repair Completion

• Once the warranty claim is approved, we will proceed with the repair. The typical turnaround time for warranty repairs is 1 hour to 1 business day.
• Notification:We will notify you as soon as the repair is complete and the device is ready for pickup or shipment.

5. Limitations and Liability

Our warranty has certain limitations and liability conditions to ensure fairness and clarity:

5.1 Maximum Liability

• Our maximum liability under this warranty is limited to the original cost of the repair service. We will not reimburse or compensate for any additional costs or losses associated with the device or repair.

5.2 No Consequential Damages

• 3C-Easy Markhamis not liable for any incidental, indirect, or consequential damages arising from the use of the repaired device. This includes, but is not limited to:
  • Loss of data
  • Lost profits or revenue
  • Business interruption
  • Additional repair or replacement costs
• Important Note:We strongly recommend backing up your data before bringing your device in for repair, as we cannot be held responsible for data loss.

6. Warranty Transferability

• This warranty is non-transferable and applies only to the original customer who received the repair service. It cannot be transferred to another individual or applied to a different device.

7. Governing Law

• This warranty is governed by the laws of Ontario, and any disputes arising from this warranty will be subject to the jurisdiction of the courts in that region.

8. Final Notes

• Agreement to Terms:By using our repair services, you agree to the terms and conditions outlined in this warranty.
• Additional Rights:This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or country to country. Please consult your local laws to understand any additional protections you may be entitled to.

If you have any questions or require further clarification regarding our warranty policy, please do not hesitate to contact us at +1 647-482-3239 or neo@3cez.ca. We are here to ensure your satisfaction and the continued performance of your device.

 

When it comes to cellphone repairs, having a reliable and comprehensive warranty can make all the difference. That's where the 3C-Easy Markham Comprehensive Cellphone Repair Warranty (Ver. 2.0) comes in. Tailored to offer complete peace of mind, this warranty ensures your device is protected against a myriad of potential issues. In this post, we'll delve into the specifics of what makes this warranty stand out from the rest and why 3C-Easy is a name you can trust.

One of the standout features of the 3C-Easy Markham Comprehensive Cellphone Repair Warranty is its extensive coverage. From screen damage and battery issues to water damage and software malfunctions, this warranty has got you covered. Unlike other warranties that might only cover certain types of repairs, 3C-Easy aims to provide a holistic solution. This means fewer worries for you, as your device is protected against most common—and even some rare—issues that can affect its performance.

But the comprehensive nature of this warranty isn't the only thing that sets it apart. 3C-Easy also prides itself on its speedy and efficient service. No one wants to be without their phone for long, and with 3C-Easy, you won't have to. The company has a reputation for quick turnaround times, ensuring you're back up and running in no time. Coupled with a team of skilled technicians and a customer service department that's always ready to assist, 3C-Easy makes the repair process as hassle-free as possible.

Moreover, 3C-Easy's commitment to quality doesn't stop at fast repairs. The parts used for repairs are top-grade, ensuring longevity and better performance for your device. Whether it's a replacement screen that boasts the same clarity as your original one or a battery that's built to last, you can trust that your phone is receiving the best care possible. And because 3C-Easy operates with transparency, you'll always know which parts are being used and why.

So, why choose the 3C-Easy Markham Comprehensive Cellphone Repair Warranty? The answer is simple: peace of mind. Knowing that your valuable device is protected against a wide range of issues, coupled with the assurance of quick and quality repairs, makes this warranty a smart investment. Don't leave your cellphone repairs to chance—opt for a warranty that offers real value and dependable service. Choose 3C-Easy, because when it comes to your device, only the best will do.