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Product Description

Samsung Galaxy S24 Ultra 5G Replacement Screen – NEW Genuine Service Pack with Frame

Restore the display, touchscreen, and original-style fitment of a compatible Samsung Galaxy S24 Ultra 5G with this NEW genuine Samsung Service Pack replacement screen assembly with frame.

This service replacement assembly combines the Dynamic AMOLED display, touchscreen digitizer, and front housing frame into one preassembled component. The frame-inclusive design reduces the need to separate the original display from the damaged housing and can provide more consistent alignment than a screen-only replacement.

A genuine Samsung Service Pack is the preferred replacement option for customers and professional technicians seeking display quality, brightness, colour, touch response, fitment, refresh-rate performance, fingerprint compatibility, and S Pen operation that most closely resemble the factory-installed screen.

Important: This listing is for a NEW Samsung Service Pack display assembly with frame. It is not an aftermarket OLED, refurbished original display, or glass-only replacement.

This product is now comes with side frame attached. Click here to see the screen w/o frame.

Compatible Models

Compatible with the Samsung Galaxy S24 Ultra 5G model family:

  • Samsung Galaxy S24 Ultra 5G
  • SM-S928 series
  • Canadian model: SM-S928W
  • International and regional SM-S928 variants where the physical frame and internal layout match

Regional model suffixes may include carrier, country, SIM, antenna, or internal-layout differences.

Please verify the complete model number under:

Settings > About phone > Model name / Model number

The model information may also be found:

  • On the original box
  • On the device label where applicable
  • Through the carrier account
  • By entering *#06# where supported

This screen is not compatible with:

  • Samsung Galaxy S24
  • Samsung Galaxy S24+
  • Samsung Galaxy S23 Ultra
  • Samsung Galaxy S25 Ultra
  • Other Samsung Galaxy models

Regional Compatibility Notice

The SM-S928 model family includes regional and carrier-specific versions.

Differences may involve:

  • Antenna contacts
  • Internal brackets
  • mmWave antenna openings
  • SIM configuration
  • Side-key components
  • Frame construction
  • Internal grounding contacts
  • Carrier-specific hardware
  • Colour availability

Before installation, compare the replacement assembly with the original device and confirm:

  • Complete model number
  • Frame colour
  • Antenna and contact layout
  • Screw-hole positions
  • Side-key openings
  • S Pen opening and alignment
  • Charging-port alignment
  • Speaker and microphone openings
  • SIM tray position
  • Internal component mounting points

Do not install the assembly if its frame or internal layout does not match the original device.

Available Option

NEW Genuine Samsung Service Pack with Frame

This listing includes a new Samsung Service Pack display assembly preinstalled into a compatible front frame.

Depending on the Samsung service package and production batch, the assembly may include:

  • Genuine Dynamic AMOLED display
  • Integrated touchscreen digitizer
  • Front housing frame
  • Preinstalled display flex cables
  • Preinstalled display-related brackets or small parts where supplied by Samsung
  • Factory-applied display-to-frame bonding

Components not specifically listed or shown should not be assumed to be included.

Frame colour availability may vary.

Common Galaxy S24 Ultra frame colours may include finishes corresponding to:

  • Titanium Black
  • Titanium Gray
  • Titanium Violet
  • Titanium Yellow
  • Titanium Blue
  • Titanium Green
  • Titanium Orange

Please confirm the selected colour before ordering.

Key Features

  • NEW genuine Samsung Service Pack replacement display
  • Designed for Samsung Galaxy S24 Ultra 5G
  • Compatible with the SM-S928 model family where regional layout matches
  • Genuine Dynamic AMOLED 2X display technology
  • Integrated capacitive touchscreen digitizer
  • Preinstalled front frame
  • Flat display construction
  • Quad HD+ display support
  • High-refresh-rate display support
  • Deep black levels and high contrast
  • Original-style colour reproduction
  • Supports compatible S Pen input
  • Designed for ultrasonic in-display fingerprint operation
  • Factory-style display-to-frame fitment
  • Suitable for replacing cracked glass, failed OLED, or defective touch
  • Reduces the need for screen-only frame separation
  • Professional installation strongly recommended
  • 90-day limited parts-only warranty

Common Screen-Failure Symptoms

Replacement may be appropriate when the device:

  • Has cracked or shattered front glass
  • Shows a black or blank display
  • Displays green, white, pink, or abnormal screen colours
  • Has vertical or horizontal display lines
  • Shows OLED bleeding or spreading black spots
  • Has flickering or flashing images
  • Has partial or complete touchscreen failure
  • Registers unintended or ghost touches
  • Has areas of missing touch response
  • Displays distorted images
  • Has severe burn-in or image retention
  • Has a separated or lifting display
  • Has damage around the display edges
  • Has pressure damage beneath otherwise intact glass
  • Has lost normal brightness control
  • Has poor or abnormal colour reproduction
  • Has display failure following impact
  • Has touch or image failure after liquid exposure
  • Has frame damage that prevents proper screen fitment
  • Has internal OLED damage without visible outer-glass cracking

These symptoms may also be caused by:

  • Damaged display connectors
  • Bent or missing logic-board connector pins
  • Logic-board display circuit failure
  • Liquid ingress
  • Corrosion
  • Battery or power faults
  • Software problems
  • Previous repair damage
  • Another defective internal component

Proper diagnosis is recommended before replacing the display assembly.

Genuine Samsung Service Pack Quality

A Samsung Service Pack is a genuine Samsung replacement component supplied for service and repair use.

Compared with lower-grade aftermarket screens, a genuine Service Pack generally provides the strongest likelihood of factory-like:

  • Display resolution
  • Colour reproduction
  • Maximum brightness
  • Contrast
  • Black levels
  • Viewing angles
  • Touch response
  • Refresh-rate behaviour
  • S Pen performance
  • Fingerprint compatibility
  • Frame fitment
  • Power efficiency
  • Display uniformity
  • Long-term consistency

Production markings, flex-cable codes, labels, internal revisions, and packaging may differ from the factory-installed component.

Such differences do not necessarily indicate that the product is not genuine or compatible.

NEW Service Pack Notice

This listing is for a new service replacement assembly.

It is not:

  • A refurbished original display
  • A reclaimed or pulled screen
  • A glass-only refurbished panel
  • An aftermarket OLED
  • An aftermarket LCD
  • A used housing assembly

Minor cosmetic marks may occasionally be present on service packaging or removable protective films. These do not necessarily affect the installed component.

Inspect the display, frame, connectors, and protective films before installation.

Frame-Inclusive Assembly

The display is supplied preinstalled into the front housing frame.

Compared with a screen-only replacement, a frame-inclusive assembly may provide:

  • More consistent display alignment
  • Reduced risk of display-to-frame bonding errors
  • Reduced need for display-separation equipment
  • Better perimeter fitment
  • A replacement for certain damaged or distorted front frames
  • More consistent adhesive contact
  • Easier transfer of internal components than screen-only bonding

Installation still requires substantial internal disassembly and transfer of components from the original device.

The assembly does not constitute a complete phone housing.

Components Requiring Transfer

Depending on the exact Service Pack contents, installation may require transferring components such as:

  • Logic board
  • Battery
  • Charging-port assembly
  • Loudspeaker
  • Earpiece or top speaker components
  • Rear cameras
  • Front camera
  • Antennas
  • Wireless charging assembly
  • Side-button flex cables
  • Vibration motor
  • S Pen-related components
  • SIM tray components
  • Fingerprint sensor where not preinstalled
  • Internal brackets
  • Thermal materials
  • Screws and grounding contacts

Inspect the supplied assembly before beginning the repair.

Do not assume that every small internal component is included.

Dynamic AMOLED 2X Display

The Galaxy S24 Ultra uses Samsung Dynamic AMOLED 2X display technology.

Potential display characteristics include:

  • Individually illuminated OLED pixels
  • True black levels
  • High contrast
  • Wide viewing angles
  • Fast pixel response
  • High-resolution image reproduction
  • Smooth high-refresh-rate operation
  • Efficient display performance with dark content
  • HDR-capable image presentation
  • Strong outdoor visibility

The genuine Service Pack is intended to preserve the display experience expected from the Galaxy S24 Ultra more closely than most aftermarket replacement options.

Actual appearance may still vary according to:

  • Display settings
  • Colour mode
  • Adaptive brightness
  • Eye Comfort Shield
  • Extra Dim settings
  • Device temperature
  • Power-saving mode
  • Software version
  • Application
  • Content being displayed

Resolution and Display-Mode Notice

The Galaxy S24 Ultra supports multiple screen-resolution and motion-smoothness settings.

After installation, confirm the desired settings under the device’s display menu.

Image sharpness, battery use, and refresh-rate behaviour may vary depending on:

  • Selected screen resolution
  • Adaptive motion smoothness
  • Power Saving mode
  • Device temperature
  • Battery level
  • Application support
  • Software configuration

A replacement display cannot force unsupported applications or content to operate at the device’s maximum resolution or refresh rate.

Touchscreen Performance

The display includes an integrated capacitive touchscreen digitizer.

After installation, test:

  • Centre touch response
  • All four edges
  • All four corners
  • Keyboard input
  • Multi-touch gestures
  • Pinch-to-zoom
  • Scrolling
  • Long presses
  • Dragging
  • Notification-panel gestures
  • Navigation gestures
  • Edge-panel operation
  • Touch response while charging
  • Touch response with and without a screen protector
  • S Pen input across the full display

Touch problems may also be caused by:

  • Logic-board faults
  • Damaged display connectors
  • Bent connector pins
  • Incorrect installation
  • Internal pressure
  • Housing distortion
  • Poor-quality charging accessories
  • Software problems
  • Incompatible screen protectors
  • Moisture on the display

S Pen Compatibility

The Galaxy S24 Ultra supports Samsung S Pen input.

A genuine Service Pack display is designed to preserve compatible S Pen functions, including:

  • Writing
  • Drawing
  • Note-taking
  • Hover detection
  • Air Command interaction
  • Fine-point input
  • Pressure-sensitive input where supported
  • Edge-to-edge pen response

After installation, test the S Pen across:

  • The centre of the display
  • All four edges
  • All four corners
  • Keyboard and navigation areas
  • Multiple writing pressures
  • Drawing and note applications

S Pen problems may also be caused by:

  • Damaged S Pen
  • Worn S Pen tip
  • Magnetic cases or accessories
  • Internal magnetic interference
  • Damaged digitizer-related circuitry
  • Incorrect component transfer
  • Software problems
  • Logic-board faults

The S Pen is not included with the display assembly unless expressly stated.

Magnetic Accessory and S Pen Notice

Strong magnets positioned near the display may interfere with S Pen input.

Possible sources include:

  • Magnetic cases
  • Magnetic wallet accessories
  • Vehicle mounts
  • Magnetic rings
  • Large speakers
  • Industrial magnets
  • Improperly positioned internal components

If S Pen dead zones or inaccurate input appear after installation, remove magnetic accessories before concluding that the display is defective.

Ultrasonic Fingerprint Sensor Notice

The Galaxy S24 Ultra uses an ultrasonic in-display fingerprint system.

Fingerprint operation depends on:

  • Display compatibility
  • Fingerprint-sensor condition
  • Correct sensor positioning
  • Proper internal contact
  • Installation quality
  • Software
  • Screen-protector type
  • Finger cleanliness and moisture
  • Fingerprint registration

After display replacement, fingerprint recognition should be tested before final assembly.

It may be advisable to remove and re-register stored fingerprints after installation.

The fingerprint sensor may require transfer from the original device if it is not included with the Service Pack assembly.

Do not assume that the fingerprint sensor is included unless expressly stated.

Fingerprint Calibration Notice

Samsung calibration or diagnostic procedures may be required after certain component replacements.

Availability may depend on:

  • Device model
  • Regional software
  • Repair procedure
  • Samsung diagnostic access
  • Service software
  • Component configuration
  • Sensor condition

A genuine display improves compatibility but does not guarantee that every fingerprint issue will be resolved without correct installation, sensor transfer, or calibration.

Calibration software, service access, and diagnostic tools are not included.

Screen-Protector and Fingerprint Notice

Thick, low-quality, textured, or incompatible screen protectors may reduce ultrasonic fingerprint recognition.

After installing a screen protector:

  • Enable Touch sensitivity where appropriate
  • Re-register fingerprints if recognition becomes inconsistent
  • Keep the fingerprint area clean
  • Confirm that the protector is fully adhered
  • Avoid protectors with air gaps over the sensor
  • Use protectors designed for ultrasonic fingerprint systems

Fingerprint performance problems caused by an incompatible screen protector do not necessarily indicate a defective display.

Brightness and Colour Performance

The genuine Service Pack is designed to provide display performance consistent with Samsung’s intended specifications.

Brightness and colour may still be affected by:

  • Adaptive brightness
  • Vivid or Natural colour mode
  • Eye Comfort Shield
  • Extra Dim
  • Power Saving mode
  • Device temperature
  • Battery level
  • Accessibility settings
  • Application-specific colour management
  • Software version
  • Display calibration

Test the display at low, medium, and high brightness before final assembly.

Check:

  • White backgrounds
  • Black backgrounds
  • Red, green, and blue backgrounds
  • Gray backgrounds
  • Low-brightness uniformity
  • Outdoor visibility
  • Automatic brightness

High-Refresh-Rate Notice

The Galaxy S24 Ultra supports adaptive high-refresh-rate operation.

Refresh-rate behaviour may depend on:

  • Motion Smoothness settings
  • Application support
  • Battery level
  • Power Saving mode
  • Device temperature
  • Software
  • Display resolution
  • Content being viewed

A display appearing to operate at a lower refresh rate does not automatically indicate a defective screen.

Confirm software and power settings before diagnosing a hardware fault.

Always On Display Notice

The Galaxy S24 Ultra supports Always On Display functions.

After installation, test:

  • Clock display
  • Notification icons
  • Lock-screen transition
  • Touch-to-wake
  • Lift-to-wake
  • Low-brightness display behaviour
  • Automatic brightness where applicable

Always On Display behaviour may depend on:

  • Software settings
  • Power-saving configuration
  • Battery condition
  • Application notifications
  • Lock-screen settings
  • Device temperature

Service Pack Frame Colour Notice

The frame is part of the visible exterior of the repaired device.

Confirm the selected frame colour before ordering.

Frame-colour differences may affect:

  • Side rails
  • Button surrounds
  • S Pen opening
  • Antenna lines
  • SIM tray appearance
  • Overall cosmetic matching

A different frame colour may function correctly but will change the exterior appearance of the device.

Colour names, shades, and finishes may vary slightly between production runs and the original device.

Housing and Fitment Inspection

Before transferring internal components, inspect the Service Pack frame for:

  • Bends
  • Dents
  • Scratches
  • Cracks
  • Damaged screw threads
  • Damaged antenna contacts
  • Obstructed openings
  • Shipping damage
  • Incorrect colour
  • Incorrect regional layout

Also inspect the original device for:

  • Bent rear housing
  • Damaged back glass
  • Swollen battery
  • Internal debris
  • Liquid damage
  • Missing brackets
  • Damaged screws
  • Previous repair modifications

A damaged rear housing or swollen battery may prevent correct assembly even when the display frame is new.

Installation Difficulty

Replacing a Galaxy S24 Ultra display with frame is an advanced repair.

The procedure may require removal and transfer of:

  • Back glass
  • Wireless charging assembly
  • Internal covers
  • Screws
  • Battery
  • Logic board
  • Camera modules
  • Loudspeakers
  • Charging-port assembly
  • Antennas
  • Side-key components
  • S Pen-related parts
  • Fingerprint sensor
  • Multiple brackets and grounding contacts

Incorrect installation may damage the display, battery, logic board, cameras, back glass, flex cables, or other components.

Professional installation is strongly recommended.

Installation Notes

Before installation:

  1. Confirm the complete SM-S928 model number.
  2. Confirm the frame colour.
  3. Compare the replacement frame with the original device.
  4. Inspect the display and frame for damage.
  5. Confirm which internal parts are included.
  6. Test the original device where possible.
  7. Power off the phone.
  8. Remove the S Pen and SIM tray.
  9. Disconnect the battery before connecting or disconnecting internal parts.
  10. Organize all screws and brackets by exact location.

During installation:

  1. Use controlled heat and appropriate opening tools.
  2. Avoid cracking the original back glass.
  3. Do not puncture, bend, crush, or overheat the battery.
  4. Disconnect flex cables using suitable non-metal tools.
  5. Transfer internal components in the correct order.
  6. Keep all camera lenses and sensor areas clean.
  7. Route every flex cable exactly as originally installed.
  8. Reinstall all thermal materials, brackets, contacts, and shields.
  9. Confirm that no cable is trapped beneath the logic board or battery.
  10. Align connectors carefully.
  11. Do not force connectors into place.
  12. Do not install screws in incorrect locations.
  13. Confirm that the fingerprint sensor is correctly positioned where applicable.
  14. Confirm that the S Pen opening remains unobstructed.
  15. Test the display before installing the back cover.

Testing Requirements

Test the assembly fully before final sealing.

Verify:

  • Display image
  • Touch response across the entire screen
  • Low and high brightness
  • Automatic brightness
  • Colour consistency
  • Black, white, and solid-colour backgrounds
  • High-refresh-rate operation
  • Always On Display
  • S Pen writing
  • S Pen hover response
  • Fingerprint registration
  • Fingerprint unlocking
  • Front camera
  • Rear cameras
  • Proximity sensing
  • Earpiece speaker
  • Loudspeaker
  • Microphones
  • Charging
  • Wireless charging
  • Cellular signal
  • Wi-Fi
  • Bluetooth
  • Side buttons
  • Vibration
  • S Pen insertion and removal
  • No abnormal heat
  • No repeated restarts

Do not complete final sealing until all transferred components and display-related functions have been tested.

Battery Removal and Transfer Notice

Battery removal can be hazardous.

A lithium-ion battery may ignite, vent, swell, or become damaged if it is:

  • Punctured
  • Bent
  • Crushed
  • Overheated
  • Short-circuited
  • Removed with inappropriate tools

Do not reuse a battery that is:

  • Swollen
  • Punctured
  • Bent
  • Leaking
  • Overheated
  • Physically damaged
  • Showing abnormal voltage or behaviour

Battery adhesive and installation materials may not be included.

Back-Glass and Rear-Seal Notice

Installation of a frame-inclusive assembly generally requires removing the rear glass or back cover.

The original rear adhesive normally cannot be relied upon after removal.

New back-cover adhesive should be used during final assembly.

Back glass, rear adhesive, and installation tools are not included unless expressly stated.

Water-Resistance Notice

Opening and repairing the device compromises the original factory seal.

New display, back-cover, and component adhesives may help reduce exposure to dust and incidental moisture, but the original IP water- and dust-resistance rating cannot be restored or guaranteed after repair.

Avoid exposing the repaired phone to:

  • Water
  • Rain
  • Steam
  • High humidity
  • Condensation
  • Swimming pools
  • Showers
  • Liquid spills

Liquid damage is not covered by the component warranty.

No Tools or Adhesive Included

This listing includes the selected Service Pack display assembly with frame only unless expressly stated otherwise.

The following are not included unless shown or specified:

  • Phone
  • S Pen
  • Battery
  • Back glass
  • Rear-cover adhesive
  • Battery adhesive
  • Fingerprint sensor
  • Camera modules
  • Charging-port assembly
  • Loudspeakers
  • Logic board
  • Repair tools
  • Screwdrivers
  • Calibration equipment
  • Installation service
  • Diagnostic service

Package contents should be inspected before beginning installation.

90-Day Limited Parts-Only Warranty

This NEW genuine Samsung Service Pack display includes a 90-day limited parts-only warranty against confirmed manufacturing defects, subject to the applicable 3C-Easy Markham Component Warranty.

The warranty does not cover:

  • Installation labour
  • Removal labour
  • Diagnostic charges
  • Calibration charges
  • Shipping costs
  • Damage to the phone
  • Data loss
  • Incorrect model or regional selection
  • Incorrect frame-colour selection
  • Cracked or chipped glass
  • Internal OLED damage
  • Black spots, lines, or bleeding caused by impact or pressure
  • Scratches
  • Burn-in or image retention caused by use
  • Torn, folded, punctured, stretched, or damaged flex cables
  • Bent or damaged connectors
  • Bent or missing logic-board connector pins
  • Damage caused during component transfer
  • Damage caused by incorrect screw placement
  • Damage caused by excessive heat
  • Damage caused by a swollen or defective battery
  • Damage caused by improper tools
  • Impact, pressure, bending, or twisting damage
  • Liquid, moisture, or corrosion damage
  • Fingerprint-sensor faults unrelated to the display
  • Fingerprint problems caused by incompatible screen protectors
  • S Pen faults caused by the pen, magnets, software, or logic board
  • Logic-board or power-circuit faults
  • Software, calibration, or compatibility issues
  • Damage to transferred components
  • Improper installation
  • Removed, altered, or damaged warranty labels

The display must be connected and fully tested before completing the repair.

Warranty coverage applies only to the supplied component and does not include labour, installation, removal, calibration, data loss, or damage to other parts of the device.

Important Notes

  • NEW genuine Samsung Service Pack display
  • Compatible with Samsung Galaxy S24 Ultra 5G
  • Designed for the SM-S928 model family where regional layout matches
  • Genuine Dynamic AMOLED 2X display
  • Integrated touchscreen digitizer
  • Display preinstalled into the front frame
  • Frame colour must be selected correctly
  • Not an aftermarket or refurbished screen
  • Supports compatible S Pen operation
  • Designed for ultrasonic fingerprint compatibility
  • Fingerprint sensor may require transfer if not included
  • Calibration or fingerprint re-registration may be required
  • Exact package contents may vary
  • Internal components must be transferred from the original phone
  • Advanced installation is required
  • Professional installation is strongly recommended
  • Test all functions before final sealing
  • No tools or adhesive included unless expressly stated
  • Water resistance cannot be guaranteed after repair
  • Product markings and packaging may vary by production batch

Intellectual Property Disclaimer

Samsung, Galaxy, Galaxy S, Galaxy S24 Ultra, Dynamic AMOLED, S Pen, One UI, and related names, logos, and trademarks belong to Samsung Electronics Co., Ltd.

3C-Easy Markham is not affiliated with, authorized by, sponsored by, or endorsed by Samsung Electronics.

All product names and model references are used solely to identify product compatibility.